Corporate Image Management

A Marketing Discipline for the 21st Century

Corporate Image Management: A Marketing Discipine for the 21st Century is a comprehensive, practical introduction to one of the most potent marketing and management tools available for the use of senior executives. Progressive corporate leaders will want to use this discipline to drive their organizations in today’s increasingly competitive markets.

The corporate image communicates the organization’s mission, the professionalism of its leadership, the caliber of its employees, and its roles within the marketing environment or political landscape. Historically, thinking and writing about the subject of corporate image has come from the area of graphic design. This approach no longer suits the global, dynamic, cross-border and cross-cultural world in which many of today’s businesses and organizations compete.

Corporate Image Management describes the discipline which will be the key to successful marketing well into the next century. Author Steven Howard illustrates the concept of corporate image management with case stories from Singapore Airlines, MasterCard International, Amazon.com, the National Basketball Association, Britain’s Royal Family, and many others.